We're Here to Help
We'd love to hear from you. Whether you need help choosing a plush friend, have a question about an order, or need support with a delivery or return, please contact our team.
Our Business
Store: KUMANEKO
Legal business name / website operator:
Hai'an Xiao Xiao Tan Xian Jia Toys Co., Ltd.
Chat With Us on WhatsApp
+1 213 849 8828 — Start a Chat
Help With Your Order
Please include your order number and a brief description of your question. For a damaged or incorrect item, photos of the product and packaging will help us assist you.
Please contact us before sending any return. We will provide return instructions and the appropriate return address for your order. Return or refund requests should be made within 7 calendar days after delivery, as described in our Return and Refund Policy.