Last updated: October 23, 2026
KUMANEKO is operated by Hai'an Xiao Xiao Tan Xian Jia Toys Co., Ltd. This policy explains how we handle personal information when you visit our store, place an order, or contact us.
We collect information you provide, such as your name, email address, phone number, shipping and billing addresses, order details, and customer-service messages. Our storefront and service providers may also collect technical information such as IP address, browser and device information, and browsing activity through cookies and similar technologies. Payments are processed through the payment methods offered at checkout.
We use information to process payments and orders, arrange delivery, provide customer support, manage returns and refunds, maintain and improve the store, prevent fraud, and meet applicable recordkeeping obligations. Where you choose to receive marketing, we use your contact details for those communications; you can unsubscribe using the link in a marketing email.
We share information as needed with SHOPLINE and service providers that support hosting, payment processing, shipping, and customer support. We may also disclose information when required by applicable law or to protect lawful rights. Information may be processed in countries other than your country of residence as part of operating our store and fulfilling your order.
Cookies and similar technologies help the storefront function, remember preferences, and understand site use. You can manage cookies through your browser settings and any cookie controls offered on the site. Disabling cookies may affect store functionality.
We retain information for as long as reasonably needed to fulfill orders, provide support, resolve disputes, and meet applicable obligations. We use reasonable safeguards, but no internet transmission or storage method is completely secure.
You may contact us to request access to, correction of, or deletion of your personal information, or to ask about your privacy choices. We will review requests in accordance with applicable law and may need to verify your identity. Some records may need to be retained to complete transactions or meet legal obligations.
This store is intended for purchases by adults. We do not knowingly collect personal information directly from children under 13. A parent or guardian who believes a child has provided information may contact us to request review and deletion.
We may update this policy and will show the revised date here.
Hai'an Xiao Xiao Tan Xian Jia Toys Co., Ltd.
WhatsApp: +1 213 849 8828